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Postby morokei » Mon May 16, 2016 6:29 pm

First, the premium for 20 US D and the next step for 25 US D angebotendas I can not understand this is very stupid
Posts: 1
Joined: Wed Mar 23, 2016 6:27 pm


Postby opshelp » Thu Jun 16, 2016 9:21 pm

word of warning, if youre behind proxy or vpn, they will ban your account.. paid premium for 3 months then account banned after a week. forget about customer service, they wont reply
Posts: 2
Joined: Fri Jun 10, 2016 10:00 am


Postby scoth22 » Fri Apr 28, 2017 1:50 pm

I been loyal customer to for couple year but 2 day ago they banned my account, they said I was using 3rd party software to download for free which is bullshit since I don't use any 3rd party software but they said they use a program called algorithm which "detects the software easily". I will never join them again, I feel I was scammed of 35 dollars which is expensive for a month and they insist I'm cheating the system. The only thing I can think of is somebody else is using my account and used some 3rd party software but then again they could check the IPs of logs for proof. So they scammed me, beware when joining them, it's a risk.
Posts: 7
Joined: Sun Mar 09, 2014 2:52 am


Postby scoth22 » Sat Apr 29, 2017 10:10 am

there seems to be no way to edit my post above, just wanted to add they did refund me my money today so I guess not total scammers but they still have my account banned so I guess they still think I'm cheating the system somehow.
Posts: 7
Joined: Sun Mar 09, 2014 2:52 am


Postby johnsm » Thu Mar 08, 2018 10:36 pm

Had same problem. Not sure if banning your account. They have put in place a new security system they call BCD which prevents proxies, vpns from accessing downlodable files. Once you click on the green download it takes you to the place where it says "click here to download" after that there is a timeout - there is no message as you might expect. If a poster unticks the BCD box in their profile I believe you should be able to download poster's files - default setting has turned BCD on for all accounts. Your account will probably work if you use your regular isp network - but obviously that's not a good idea. Perhaps the way download manager software, by downloading a file in multiple streams at the same time caused the problem. However, File.Al's actions not legally defensible.
Posts: 3
Joined: Wed Mar 07, 2018 2:10 pm


Postby tanjaschlampe » Fri Mar 16, 2018 12:02 pm

can anybody please help me?
I bought a premium-membership for, but i can´t download anything at al!!
I always get the same announcement:

"IP addresses do not match
This direct link has been generated for other IP than your currently have."

but i don´t use any proxy, anonymizer or something else???
What can i do?
Please help me
Posts: 1
Joined: Wed Apr 15, 2015 10:33 am


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